Deposit and Return:
On most products, you will be charged a refundable core
deposit which will be combined with the shipping charges on your order
invoice. Your deposit will be refunded immediately when we
receive your old fuel injector(s). When shipping your cores to
us, be sure to include a copy of the invoice that came with your order
originally. You should ship us your cores within 30 days of
receipt of your order, unless you have contacted us through eBay's
messaging system to make other arrangements.
Please inspect your package thoroughly upon receiving it, any
claims must be filed by contacting us by emailing
within 72 hours. Be sure to include: 1. 1-3 pictures (no bigger than
600x400 pixels) showing the damage sustained to the product and box. 2.
Name, email address, and invoice or confirmation number from the
original purchase. Filing
a timely claim and providing the necessary information will guarantee
that you receive a fast resolution to such an unfortunate situation.
Returns: When the
product is received and it is determined that there is a fitment
problem due to manufacturing defect, we simply request that you submit
proof in the form of digital pictures. If the product proves to be
defective, it will be picked up and exchanged for a new non-defective
item at no cost to you.
Undeliverable Returns: If a package is
returned to due to refusal of shipment or undeliverable address. You
will be notified when it is received by our warehouse. For reshipment
of this package you will be required to submit a payment for the
original shipping charges and applicable new shipping charges.
Reason Returns: When a package is returned
for any other reason than the ones specified above (i.e. you don't like
how it looks on your vehicle), you may request a return authorization
number by emailing firstname.lastname@example.org.
Return authorizations will only be issued on new unused resalable
merchandise in its original packaging. Call-tags will not be provided
on these returns. Please note that you will be responsible for all